For existing customers the quickest and easiest way to manage your policy is to use your Insurance Account.

Don’t worry, if you don’t find what you’re looking for you can live chat us from your account and we’ll know it’s you.
Why not download our app?
Review and manage your policies and any claims. Access our LIVE CHAT service. Everything you need, 24.7 via our App.
Other ways to contact our team
Live Chat

Try our Live Chat service to manage your policy, if our digital assistant is unable to help straight away we will get you through to our live team. We can help you renew your policy, make a change to an existing policy, cancel your policy, or stop a renewal.

Our digital assistant is there to help 24/7 and our Live Chat team is online 9am-6pm Monday to Friday, or 9am-5pm on Saturdays.

WhatsApp

You can message us using WhatsApp, our Digital team is online 9am-6pm Monday to Friday, or 9am-5pm on Saturdays. But don’t worry if you message us outside of these times, we will get back to you at the earliest opportunity.

Email us

Email us at: customer.care@motor-vision.co.uk. Please include your name and policy reference (if known) or Postcode.

Feedback

If you would like to leave feedback, good or otherwise, please CLICK HERE. You can also get in touch with a member of our specialist team who are dedicated to resolving any issues quickly and efficiently if necessary.

Motor-Vision Insurance Services © 2024 All Rights Reserved.

Motor-Vision Insurance Services is a trading name of Grove & Dean Ltd, an independent intermediary who are authorised and regulated by the Financial Conduct Authority (FCA) Registration Number 307002. Grove & Dean Ltd, registered in England, company number 1167043