Most of our policies can now be renewed automatically or online.

Log into your online Insurance Account and review your preferences, this section will allow you to update your preference for automatic renewal. Automatic renewal offers protection to you so that you don’t need to worry about making sure you still have cover.

We will send your renewal invite to your online Insurance Account a couple of weeks prior to the renewal date of your policy. We will then email you to advise you your renewal is ready for you, you can log in and view all your renewal invite documents, see what cover applies to you and see what optional extra’s are available.

You can pay for your renewal in your online Insurance Account, stop the renewal from happening if you choose to go elsewhere and swap your payment method to pay in full or by instalments.

If you have opted into automatic renewal you can still access your renewal invite in the online Insurance Account, the only difference is we stop allowing you to make changes 11 days prior to renewal as we start our automated processes. You can still opt out of renewing altogether if needed or chat to one of our live chat agents to make other changes to your renewal.

Once the renewal has been processed we will send your new document for the next year to your online Insurance Account for your safekeeping.

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